Guide

Get more 5-star reviews without nagging customers

Most happy customers are glad to leave a review. They just need a good moment and an easy link.

Ask while the job is fresh

The best time to ask is right after the work is done, when the customer is still pleased with the result. A week later they’ve moved on. Send your request the same day, ideally within an hour of leaving.

Make it one tap

Nobody wants to search for your business and hunt for the review button. Send a direct link by text. Keep the message short, use their first name and mention the job, so it reads like it came from a person.

Reply to every review

Thank people by name and mention the work you did. It shows future customers that someone is paying attention. If a review is unhappy, answer it calmly, offer to put things right and take the conversation offline.

Never buy reviews

Paid or fake reviews break Google’s rules and can get your listing penalised. A steady trickle of real ones will always do more for you. Set up a simple habit once and let PickAi send the request after every finished job.

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